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Category - General

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How do I set the PTZ camera to be on my network?
WARNING: Don’t move or rotate the camera by seizing the camera head. First connect the "HDMI output" as the diagram to video monitor. Next you will need to connect the power supply. You can see the camera starts rotating to its default parking position of front middle...
How do I connect Mac PC to the PTZ camera?
Here are the operation steps on the MacBook Pro. 1. Click “Setting”. And you will see this page. 2. Click “System Settings”. 3. Click “Network”. 4. Click “Add Service”. 5. Click the blue button and choose “Wi-Fi”. Then type a proper Service Name, such as “Wi-Fi-2”, then click “Create”. 6. Click “Wi-Fi-2” which is created...
How to find PTZ IP address
There are 2 ways to find the IP address. 1. The camera is connected to the monitor. Then restart the camera. After that, IP address can be found In the upper left      corner. 2. Please download netsearchEnglish.zip netsearchEnglish.zip -> bin_MT_64 -> NetSearch.exe -> click ”Search”
How to restore factory defaults
You can restore factory defaults in the following ways: Note: The two ways are completely independent. The IR remote can only restore the settings changed through the IR remote, not the settings changed on the web. But the camera’s web interface can restore the settings changed through the IR remote and the settings changed on the web...
Does this camera need the power adapter if I use a POE switch?
It does not need power adapter if POE used. Either power adapter or POE can be used to power the NDI camera.
How to restore camera's default IP address,username and password in IR remote control
You can use the IR remote: Press [*] + [#] +[MANUAL] Open web browser, type camera’s IP address to go to the camera login page. Log in to the camera’s web interface. You can see the IP address, username and password have been restored. Note: It only resets the administrator's username and password, not the normal user's username and password...
How to use PTZ NDI Camera connect Skype, Zoom
First, if you have a PTZ NDI Camera, you should install NDI TOOLS, then running application, choose NDI Camera Video source...
How do I change the IP address of PTZ Camera?
You can change the lP of the camera to the same IP segment of your LAN, for example, 192.168.1.163. Note: Above IP address cannot be the same as any other computers or devices in the LAN. If forget the lP one day, and note that it will show on the left-top corner of the video...
How to upgrade Zowietek products?
How to use USB MIC