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kb p5 Category - AI PTZ Camera

AI PTZ Camera Quick Start
Preparation Inside the box, please find 1) PTZ Camera 2)Power supply and power cord 3)Remote control WARNING: Don’t move or rotate the camera by seizing the camera head.   You also need 1)Two AAA alkaline batteries for the remote control 2)Video monitor with HDMI input, or SDI input 3) RJ45 LAN cable. 4) PC or Laptop.   Connection Connect HDMI output as the diagram to video monitor. If you are professional and have an SDI monitor, you can also try connecting the SDI output to the video monitor instead.   Power on Connect the power supply, no power switch. Instantly, you will see the camera starts to rotate to its default parking position of the front middle. A LED in front will be in RED flash and turn to stead GREEN in a couple of seconds. You  will  see  crystal  and  beautiful  video  pictures  on  the monitor. Note: If no...
AI Tracking Guide 4K Version
4K PTZ AI Tracking Illustration      
AI Tracking Guide for 1080P Version
There are two ways to enable the tracking: 1. Use the OSD menu to enable it. In the AI Mode column, press the left and right key on the remote control to switch between different modes. Currently, there are three tracking modes, auto framing, demo tracking, single tracking 2.  Toenabletracking with shortcut keys on remote...
How to use PTZ NDI Camera connect Skype, Zoom
First, if you have a PTZ NDI Camera, you should install NDI TOOLS, then running application, choose NDI Camera Video source...
How to restore factory defaults
You can restore factory defaults in the following two ways: 1. You can use the IR remote: press [MENU]→(Restore Default) 2. You can also press the shortcut keys in the IR remote to quickly recover the default: [*]→[#]→[6]
How to restore camera’s default IP address,username and password?
  Method 1. You can use the IR remote to restore the default IP address: Press [*] + [#] +[MANUAL] The default IP address: 192.168.100.88 Method 2.  1. Open web browser, type camera’s IP address to go to the camera login page. 2. Log in to the camera’s web interface. 3. Click [System]-[Factory Default] Then you can see...
How to find PTZ IP address?
There are 3 ways to find the IP address. Method 1: 1.Reconnected the camera to a monitor 2.Then restart the camera. 3.After that, the IP address can be found on the upper left corner. Method 2: 1. Please download upgrade v2.91 2. upgrade v2.91 -> upgrade v2.91> upgrade_standard.exe -> Language: choose English  -> click “Search” Method 3: The IP address is visible...
Which video formats does PTZ compatible with BlackMagic devices?
How to update the new firmware
Note:The configuration tool provided by the camera manufacturer can be modified directly Step 1. Turn off Windows Defender firewall first 1). Click the buttons below in turn  [Windows]–[Windows System]–[Control Panel]–[System and Security]–[Windows Defender Firewall]–[Turn Windows Defender Firewall on or off] 2). Select the following options, then click “OK” Step 2: Connect the camera(IP) to laptop/PC(IP),...
Does AI Tracking Camera supports ZowiePTZ?
ZowiePTZ doesn’t support the AI Tracking PTZ Camera (90482-970,90483-970, 90492-970,90493-970)and AI Tracking PTZ Camera 4K (90482-960,90483-960).
AI PTZ Camera(1080P Version) - HDMI & SDI output delay
Note: 1. Test using the camera for the 20x lens version 2. The test resolution frame rate is: 1080P60, 1080P50, 1080P30, 1080P25, 1080I60, 1080I50, 720P60, 720P50 3. The brand and model of the monitor used in the test: Konvision-KVM-2450W, Lenovo P27h-30 4. The distance between the test light source and the camera:  90cm 5. The...
How to upgrade the firmware at MAC OS?
First, upload dialog in Chrome (select a file from your computer), Click Other to select All Files, otherwise, the .pkg files will be greyed out and cannot be selected. In Chrome’s dialog go to > System > Firmware Upload (select a file from your computer), Click “Options” – then click the format popup, (show) all...
How do I connect Mac PC to the AI PTZ camera?
Here are the operation steps on the MacBook Pro. 1. Click “Setting”. And you will see this page. 2. Click “System Settings”. 3. Click “Network”. 4. Click “Add Service”. 5. Click the blue button and choose “Wi-Fi”. Then type a proper Service Name, such as “Wi-Fi-2”, then click “Create”. 6. Click “Wi-Fi-2” which is created...
How to upgrade Zowietek products?
How to use USB MIC
How to get PTZ cameras working in OBS
You can get PTZ camera working in OBS in following ways. 1. you should install NDI tools, then running application, choose NDI Camera Video source. As shown in the figure...
How to get PTZ cameras’ videos in vMix
You can watch PTZ cameras' videos in vMix in following ways...
RTMP live streaming to YouTube directly from the AI PTZ camera
To begin with, you need to connect the camera to the network and adjust it according to your own network environment. Please make sure that your PTZ camera, router, and computer are in the same network segment. Instructions can be found HERE. Edit Column Click on the YouTube page in sequence as the picture shows and...
RTMP live streaming to Facebook directly from the AI PTZ camera
To begin with, you need to connect the camera to the network and adjust it according to your own network environment. Please make sure that your PTZ camera, router, and computer are in the same network segment. Instructions can be found HERE. Log into Facebook and look for the link that says “Live video”. This will...
How to feed RTSP from ZOWIETEK PTZ cameras into some commonly used video mixing software (OBS, vMix)
Accessing the RTSP feed of a ZOWIETEK PTZ camera This article will describe how to feed RTSP from ZOWIETEK PTZ cameras into some commonly used video mixing software (OBS, vMix). Please Note: In order to access the RTSP feed, your camera will need to be connected to your network and have an IP address set in the range of your local network...
How to use STREAM DECK to control the PTZ camera
Download and install the Stream Deck App.Connect Stream Deck directly to a USB port on your PC. To use Stream Deck and Bitfocus company in combination, you need to configure the company first. →GUIDE Now you should install the Companion button plugins...
Installing the OBS plugin to your windows PC to control PTZ camera by OBS
First, download the folder from the website https://github.com/glikely/obs-ptz and choose the asset "ptz-controls-v0.10.4-Windows.zip" as seen below.Second, open the compressed file and choose the true bit folder. Now go to the folder as seen below. Depending on where the OBS is installed, it will change...
IR remote control shortcuts
Here are current PTZ camera IR commands that can be done from the supplied IR remote control 1. Standby Key Press this button to enter standby mode. Press it again to enter normal mode. Note: Power consumption in standby mode is approximately half of the normal mode 2. Number Key To set preset or call...
How to get PTZ NDI Camera working in NDI
First, make sure your camera is connected to the network. Log in to the camera’s web interface, make sure NDI is enabled. Click on the page in sequence as seen below. You can look up the camera’s NDI name. NDI will automatically detect your device. Now click “NDI studio monitor” and choose the “device name”. Finally,...
How to control your PTZ cameras by vMix
Step 1: Open vMix Software, click “Configure various Input settings”. Step 2: Select the PTZ device type that matches your camera from the Device Type dropdown box. Entering in the PTZ camera network address, then connecting to the PTZ camera. Once the Device Type and Address have been selected, click “Connect”  to connect the camera. If successful,...
How to control PTZ camera by BITFOCUS Companion
 
Is it possible to setup and turn on or off tracking by Visca commands
Yes, here  is the Visca commands for 1080P version (90482-970, 90483-970, 90492-970, 90493-970) 81 0A 11 A3 00 FF Turn off AI Tracking 81 0A 11 A3 01 FF Single mode 81 0A 11 A3 02 FF Automatic framing 81 0A 11 A3 03 FF Demo mode Here  is the Visca commands for 4K version(90482-960,...
Can I control the zoom while the AI tracking mode is on?
The camera cannot control the zoom while on AI tracking mode. If you want to control the zoom, you need to turn off AI tracking mode.