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Category - General

Articles

How to update the firmware?
Download the new firmware on our product’s page. Turn on the device. Attention: Keep the encoder connecting power and internet during the upgrade, the upgrade process cannot be interrupted, otherwise the encoder cannot be restored...
How to get a RTMP(S) URL?
Two examples: Facebook and YouTube.
What cameras are compatible with the LiveV400?
The LiveV400 is compatible with any video source (camera or video...
What platforms can I stream to with LiveV400?
The LiveV400 is compatible with any video source (camera or video player) that has a HDMI or SDI output. LiveV400 can output videos up to 1080p and 60p frames per second or lower...
What resolutions and framerates can the LiveV400 stream?
The LiveV400 can stream up to 1080p30. It offers five resolutions as seen below...
What to do if the video is not clear
First, change the Bit Rate, by modifying the Bit Rate to make the video clearer. If you need to shoot crowds, change the Bitrate Control from CBR to VBR...
Is the LiveV400 supposed to run hot?
The LiveV400 does all the heavy lifting of encoding and streaming your video, so it will be warm to the touch. But it has a built-in fan to dissipate heat...
The sound of the fan of LiveV400 affected me, how to solve this problem
Turn on the silent fan mode, the fan will be stopped. Turn off, the fan will be open...
Does the LiveV400 support OSD?
Of course. By clicking the “OSD” option on the left column of the web control UI, users can see the OSD option control page...
Is device video collage supported?
Of course, log in to the web interface, click the “Video Collage” option on the left column of the web control UI, users can choose up to 6 different standard video collages that includes “HDMI FIRST”, “SDI FIRST”, “HDMI (BIG) SDI (SMALL)”...
How to get LIveV400’s Serial Number
If you can’t solve the problem by yourself, you can contact our customer service. Tell us the Serial Number and then we can set up your device remotely...
How to upgrade Zowietek products?