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Thank you for choosing Zowietek products. This Refund, Return & Warranty Policy applies exclusively to all orders purchased directly from the official Zowietek website (zowietek.com), which qualifies for a 2-Year Limited Warranty. Products purchased through authorized third-party channels, including Amazon, B&H Photo, Walmart, AliExpress and other retail platforms, are covered by a 1-Year Limited Warranty...
Thank you for choosing Zowietek products on Amazon. For products purchased through Amazon, please refer to the following guidelines for returns, exchanges, refunds, and technical support. 1. Returns, Exchanges & Refunds For products purchased on Amazon, all return, exchange, and refund requests must be initiated through the relevant Amazon order or customer service system, in...
For products purchased through B&H Photo Video, please refer to the following guidelines for returns, exchanges, refunds, and technical support. 1. Returns, Exchanges & Refunds Zowietek does not directly process returns, exchanges, refunds, or Return Merchandise Authorization (RMA) requests for purchases made through B&H Photo Video. For all return, exchange, and refund inquiries, please contact...
For products purchased through Aliexpress, please refer to the following guidelines for returns, exchanges, refunds, and technical support. Warranty Coverage & Valid Term Zowietek offers a 1-Year Limited Warranty for all standard ProAV hardware products sold on Zowietek Aliexpress Official Store , including video encoders, decoders, PTZ cameras, controllers, and official supporting accessories. The warranty...
For products purchased through Walmart, please refer to the following guidelines for returns, exchanges, refunds, and technical support. Warranty Coverage & Valid Term Zowietek offers a 1-Year Limited Warranty for all standard ProAV hardware products sold on Zowietek Walmart Official Store , including video encoders, decoders, PTZ cameras, controllers, and official supporting accessories. The warranty...
