Skip to main content
How Can We Help?

Explore the knowledge base through the menu on the left.

Search for answers by refining the results through the drop-down categories.

< All Topics
Print
Views199

Please plug the storage device into the computer to see if the file can be played.

If it can be played, then please check whether the audio format of the video recording is MP3, if it is MP3, then it is a normal phenomenon.

At present, the video preview does not support the preview of the audio format of MP3 format files.

Table of Contents

Subscribe to Get a $10 Welcome Coupon

By subscribing, you agree to our Privacy Policy and to receive Zowietek news, product updates and special offers by email. You can unsubscribe at any time.

×